How to stop, start, restart, pause, and resume Backup Service Controller

Environment:
The backup service does not run correctly due to different causes (power failure, system reboot, internet connection cuts, ...)
  • SolarWinds RMM
  • SolarWinds Backup

Solution:
Backup Service Controller is the service required to perform backup and recovery actions with SolarWinds Backup.

On Windows:
Press Windows + R to open the Run command
Enter services.msc
Right click Backup Service Controller:
  • Start
  • Stop
  • Pause
  • Resume
  • Restart
Alternatively, run commands from the elevated command prompt to stop / start:
  • net stop "Backup Service Controller"
  • net start "Backup Service Controller"
On Linux:
Run the appropriate command in terminal:
  • sudo service ProcessController restart
  • sudo service ProcessController stop
  • sudo service ProcessController start
On Mac:
Run command in terminal to stop / start:
  • sudo launchctl unload -w /Library/LaunchDaemons/com.cloudbackup.BackupFP.plist
  • sudo launchctl load -w /Library/LaunchDaemons/com.cloudbackup.BackupFP.plist
We use our own and third-party cookies to improve our services and technical reasons, to improve your browsing experience, to store your preferences and, optionally, to show you advertising related to your preferences by analyzing your browsing habits. We have included some configuration options that allow you to tell us exactly which cookies you prefer and which you don't. Press ACCEPT to consent to all cookies. Press CONFIGURATION to decide the options you prefer. To obtain more information about our cookies, access our Cookies Policy here: More information
Settings