How to stop, start, restart, pause, and resume Backup Service Controller

The backup service does not run correctly due to different causes (power failure, system reboot, internet connection cuts, ...)
  • SolarWinds RMM
  • SolarWinds Backup

Backup Service Controller is the service required to perform backup and recovery actions with SolarWinds Backup.

On Windows:
Press Windows + R to open the Run command
Enter services.msc
Right click Backup Service Controller:
  • Start
  • Stop
  • Pause
  • Resume
  • Restart
Alternatively, run commands from the elevated command prompt to stop / start:
  • net stop "Backup Service Controller"
  • net start "Backup Service Controller"
On Linux:
Run the appropriate command in terminal:
  • sudo service ProcessController restart
  • sudo service ProcessController stop
  • sudo service ProcessController start
On Mac:
Run command in terminal to stop / start:
  • sudo launchctl unload -w /Library/LaunchDaemons/com.cloudbackup.BackupFP.plist
  • sudo launchctl load -w /Library/LaunchDaemons/com.cloudbackup.BackupFP.plist
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